privacy

W T Shrubbs & Son Privacy Policy 

Introduction


This notice explains what information we collect, when we collect it and how we use this. During the course of our activities, we will process personal data (which may be held on paper, electronically, or otherwise) about you and we recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how we will handle your information. 

W T Shrubbs & Son take the issue of security and data protection very seriously and strictly adhere to guidelines published in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted.

Your Rights

You have the right at any time to:
●    ask for a copy of the information about you held by us in our records;
●    require us to correct any inaccuracies in your information;
●    make a request to us to delete what personal data of yours we hold (as long as we do not have a legal obligation, contract reason or legitimate interest to hold it); and
●    object to receiving any marketing communications from us.

If you would like to exercise any of your rights above please contact us at admin@lodefarm.co.uk.


How long we will keep your information

We review our data retention periods annually and will only hold your personal data for as
long as is necessary for the relevant activity, or as required by law (we may be legally
required to hold some types of information), or as set out in any relevant contract we have, or where there is a legitimate interest.

We may collect the following information about you:

For an individual or guarantor;
●    Name, e-mail address, telephone number, address (including any previous addresses).
●    Boat Name, Length, Registration Number.

How we collect information from/about you and what information we collect

We collect information about you:
●    From your application for a boat mooring.
●    From forms you have completed (including but not limited to personal details forms, agreements or notice).


Why we need this information about you and how it will be used

We need your information and will use your information:

●    to undertake and perform our obligations and duties to you in accordance with the terms of our agreement with you for your boat mooring;
●    to enable us to supply you with the services and information which you have requested;
●    to help you to manage your boat mooring;
●    to carry out due diligence on any individual/company, including whether there is any money judgements against them, or any history of bankruptcy or insolvency;
●    to analyse the information we collect so that we can administer, support and improve and develop our business and the services we offer;
●    to contact you in order to send you details of any changes to our supplies which may affect you; and
●    for all other purposes consistent with the proper performance of our operations and business.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help make sure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' , which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies', which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third-party cookies' , which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We use a tool which is based on the Snowplow Analytics technology to collect information about your use of the Site. The tool collects information such as how often users access the Site, which pages they visit when they do so, etc. The tool does not collect any Personal Information and is only used by our Site hosting and operating service provider to improve the Site and services.

Use of script libraries (Google Web Fonts)

In order to present our contents correctly and make them graphically appealing across all browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts) on this website. Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font. 
  • Calling script libraries or font libraries automatically triggers a connection to the library operator. In theory, it is possible – but currently also unclear whether and, if so, for what purposes – that operators of corresponding libraries collect data.

  • The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy.

Third-party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, nor to individuals whom we do not employ or manage, including any of the third parties which we may disclose information to as set out in this Privacy Policy. 

How do we safeguard your information?

When you give us information we take steps to make sure that your personal information is kept secure and safe.  All information is either kept on a password protected computer/laptop/phone or in a locked cupboard.

Transfer of data outside the EEA 

Your information will only be stored within the UK and EEA.

Sharing of Your Information

The information you provide to us will be treated by us as confidential and will be processed only by any of third party, acting on our behalf, within the UK/EEA.  We may disclose your information to other third parties who act for us for the purposes set out in this notice or for purposes approved by you, including the following:

●    If we enter into a joint venture with or merged with a business entity, your information may be disclosed to our new business partners or owners;
●    To carry out due diligence on you/company/guarantor, including but not limited to the carrying out of affordability checks, due diligence checks and the obtaining of references from relevant parties.
●    Your information shall be disclosed in order to determine if there are any money judgements against you/company/guarantor, or to determine if they have a history of bankruptcy or insolvency;
●    If you are unable to make payments under your mooring licence, your information may be disclosed to any relevant party assisting in the recovery of this debt or the tracing of you; and
●    In the creation, renewal or termination of the tenancy/licence, your information will be disclosed to the relevant local authority, service/utility provider, or any other relevant person or organisation in connection with this.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow the use of our services by minors without prior consent or authorisation by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at admin@lodefarm.co.uk

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

Your Rights

You have the right at any time to:
●    ask for a copy of the information about you held by us in our records;
●    require us to correct any inaccuracies in your information;
●    make a request to us to delete what personal data of yours we hold (as long as we do not have a legal obligation, contract reason or legitimate interest to hold it); and
●    object to receiving any marketing communications from us.

If you would like to exercise any of your rights above please contact us at admin@lodefarm.co.uk.


Should you wish to complain about the use of your information, we would ask that you contact us to resolve this matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to our use of your information.  The Information Commissioner’s contact details are noted below:

 



England:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Email: casework@ico.org.uk

Scotland:
The Information Commissioner’s Office – Scotland
45 Melville Street, Edinburgh, EH3 7HL
Telephone: 0131 244 9001
Email: Scotland@ico.org.uk

Wales:
Information Commissioner's Office
2nd floor, Churchill House
Churchill way, Cardiff, CF10 2HH
Telephone: 029 2067 8400
Email: wales@ico.org.uk

Northern Ireland:
Information Commissioner's Office
3rd Floor, 14 Cromac Place
Belfast, BT7 2JB
Telephone: 028 9027 8757
Email: ni@ico.org.uk
 

The accuracy of your information is important to us - please help us keep our records updated by informing us of any changes to your email address and other contact details.



Last Modified  23/02/2019
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